How to refund a gift on steam?

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how to refund a gift on steam

Whether you’re a passionate gamer or a thoughtful gift-giver, buying and receiving gifts on Steam has become a popular way to celebrate birthdays, holidays, or just surprise a friend. But what if the game isn’t quite right? Maybe the gift doesn’t run on the recipient’s computer, or perhaps they already own it. No worries! Steam has a refund policy for gifts, and in this blog post, we’ll guide you through the process of refunding a Steam gift in a few easy steps.

And if you’re looking for something more personal, why not consider a custom gift? At Gift Shop London, we offer same-day personalised gifts and gift hampers across London, ensuring your thoughtful gesture reaches your loved one in time. Now, let’s dive into how to refund a gift on Steam.

Can You Refund a Steam Gift?

Yes, you can refund a gift on Steam as long as certain conditions are met. Steam allows users to request a refund on gifted games under the same rules that apply to regular game purchases. To be eligible for a refund:

  • The gift recipient has not redeemed the game.
  • The game was purchased within the last 14 days.
  • The game has not been played for more than 2 hours.

If the game has been redeemed, only the recipient can request a refund, and the refunded amount will be credited to their Steam wallet. Now, here’s how to go about it.

How to Request a Refund for a Gift on Steam

1. Log into Your Steam Account

To start the process, log into your Steam account on your PC or open the Steam mobile app.

2. Go to ‘Help’ and Select ‘Steam Support’

Once logged in, click on your account name in the top-right corner and select “Help” from the dropdown menu. From there, select “Steam Support.”

3. Find Your Purchase

In the Steam Support section, click on “Purchases.” You’ll see a list of your recent transactions. Locate the game gift you’d like to refund and click on it.

4. Request a Refund

Once you’ve selected the game, Steam will ask you what issue you’re experiencing. Choose “I would like a refund,” then follow the prompts to submit your refund request. Steam will review your request, and if it meets the criteria, the refund will be processed.

5. Wait for Confirmation

Steam usually processes refund requests within a few days. If the refund is approved, the money will be returned to your payment method or credited to your Steam Wallet (if the recipient has already redeemed it).

A Personalised Alternative: Same-Day Gifts from Gift Shop London

If you’re not sure about a Steam game as a gift, or if the recipient already has everything they need on their gaming platform, why not go for a more personal touch? At Gift Shop London, we offer a wide range of personalised gifts and gift hampers, perfect for any occasion.

From custom-engraved items to beautifully arranged hampers filled with goodies, we provide gifts that truly show you care. The best part? We offer same-day delivery across London, so whether you’re celebrating a last-minute event or simply want to surprise someone on the day, we’ve got you covered.

You can also visit our London store to pick out the perfect gift in person. Whether it’s a customised mug, engraved jewellery, or a carefully curated gift basket, we’ll make sure your loved one receives something truly special.

Why Steam Refunds and Personalised Gifts Matter

Refunding a Steam gift can save you from gifting something your recipient might not fully enjoy, and having this option gives peace of mind. However, nothing beats the thoughtfulness of a personalised gift. When you want to go beyond the digital world and offer something tangible, meaningful, and unique, Gift Shop London is here to help.

With our same-day delivery service, your personalised gifts can arrive just in time to make someone’s day even more special. So, next time you’re considering a gift, whether it’s on Steam or a personalised item, make sure you have the perfect option in mind.

Conclusion

Refunding a Steam gift is straightforward, but if you want a gift that’s even more personal and meaningful, look no further than Gift Shop London. With our wide range of customisable items and same-day delivery across London, you can be sure your gift will be just right. Whether digital or physical, the perfect gift is always within reach!